Terms of service

Welcome to Chill Vault. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before making a purchase.


1. Overview

This website is operated by Chill Vault. Throughout the site, the terms “we,” “us,” and “our” refer to Chill Vault. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.


2. Use of Website

You agree not to use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or code of a destructive nature. Violation of any of these terms may result in termination of your access to our services.


3. Product Information & Availability

We strive to ensure that all product details, images, pricing, and availability are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time, without prior notice.

Product availability is subject to change and may vary by supplier. Some products may ship from international warehouses.


4. Prices & Payments

All prices on our website are listed in USD unless stated otherwise. We reserve the right to modify prices at any time without notice. Payment must be received in full before an order is processed and shipped.


5. Third-Party Suppliers

Chill Vault is a dropshipping eCommerce store, meaning we partner with multiple suppliers to fulfill your orders. Shipping, return, and refund policies may vary depending on the product. Please review each product page for details.


6. Refunds & Returns

Refunds and returns are subject to our Refund & Return Policy. Please read it carefully before purchasing. Always contact us first at support@chillvault.com before attempting to return a product.


7. Limitation of Liability

To the fullest extent permitted by law, Chill Vault shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or purchase of any products.


8. Changes to Terms

We reserve the right to update or change our Terms of Service at any time. Continued use of the website following any changes constitutes your acceptance of those changes.


9. Contact

If you have any questions about these Terms, contact us at support@chillvault.com.