-All return and refund customer communication will be handled by the authorized retailer.
The customer has a 30-day window from the date they received the item to return it for a refund.
The item must be unused and in the same condition they received it, including the original packaging.
They must include the receipt or proof of purchase with the return.
Once we receive the item, we will inspect it and notify you of receipt. We will provide you with an update on the status of your refund after inspecting the item.
If the return is approved, we will issue you a refund equal to the amount we received from you for this specific item, minus the shipping cost.
The customer is responsible for covering the cost of shipping when returning the item. Shipping costs are nonrefundable.
A restocking fee of 20% of the sales will be charged to the client to cover any expenses that cannot be recovered due to the return.
